Customer Testimonials

“The BiOptix 404pi SPR system provides us with high quality data that is comparable to that of more expensive, competing instruments but with extra experimental flexibility that other systems do not offer.”

~ Bin (Andrew) Zhou, Ph.D. | Assistant Professor, The Scripps Research Institute

“Having owned the BiOptix 404pi for about a year now with the instrument in use nearly 24/7 in our lab, the unit has performed very well. BiOptix offers a good compromise between throughput and sensitivity.

Their customer service and support is world-class. BiOptix is an absolute pleasure to work with — highly responsive, mobile, pro-active, very understanding of our timing needs, and have provided good advice on experimental procedures.

We highly recommend the BiOptix 404pi to all SPR lovers!”

~ Geoffrey Chang, Ph.D. | University of California, San Diego (UCSD)

“As a user facility, we attach great importance to both high performance of our instruments and excellent customer support. BiOptix exceeds our expectations in both respects.

The 404pi platform perfectly meets our stringent requirements for detection of small molecules at extremely low concentrations.

The support team not only promptly responds to our needs for training and assistance in protocol design, but also regularly reaches out to us for our benefit. Working with BiOptix is the most positive customer experience we’ve ever had!”

~ Xinran Zhang, Ph. D. | Georgetown University

“We conducted an on-site trial of the BiOptix 404pi through the BiOptix Innovators Program. This was the first experience my lab had with SPR and BiOptix was phenomenal to work with. The instrument and the software platform are well designed and easy to understand but are robust enough to handle complicated interactions.

One of my novice students was able to conduct several critical experiments in a short period of time after the install training – BiOptix’ customer service exceeded all expectations.

From ease of use to sensitivity to customer service, I don’t think there is a better value or instrument on the market.”

~Matthew Gage, Ph.D. | University of Massachusetts Lowell

“The BiOptix 404pi provides us with robust, reliable and reproducible data, all with a level of accuracy and sensitivity that we did not see consistently on more expensive, competing instruments.

BiOptix customer service is second to none and they are always there when I need them!”

~ Sherry LaPorte, Senior Scientist | CytomX